No results. No fee.
I believe you should know exactly what success looks like before you invest in coaching. For qualifying engagements, we'll agree on clear, measurable goals in writing. If I don't deliver the agreed results under those terms, you won't owe my coaching fee.
Important: This page explains the promise and provides a sample agreement framework. It is not itself a signed contract or an automatic guarantee for every service. Eligibility, measures, timing, and fees must be agreed in a separate signed engagement agreement before work starts.
1. Parties and services
This proposed agreement is between Hatch Consulting Group ("Consultant") and [Client legal name] ("Client"). Services: [Describe training/coaching sessions, deliverables, and dates].
2. Success criteria
Before work begins, both parties will agree in writing on [specific, measurable performance outcomes], the baseline [starting measurements], and how each outcome will be evaluated [evidence or assessment method]. Goals should be reasonably attributable to the agreed coaching services; no particular revenue or sales outcome is promised unless explicitly agreed.
3. Measurement period
The agreed evaluation period is [start date through end date]. Both parties will document progress using the agreed evidence and review results within [number] business days after the period ends.
4. Client participation
Client will provide the access, participants, baseline information, practice opportunities, and timely feedback expressly listed here: [client responsibilities]. If a material dependency is not met, the parties will discuss and document a reasonable adjustment before changing any deadline or success criteria. No unilateral changes.
5. Coaching fee and guarantee
The proposed coaching fee is [$ amount]. The signed agreement will specify whether success requires [all listed goals / specified threshold]. If the agreed success criteria are not achieved during the agreed measurement period despite both parties fulfilling their written responsibilities, the coaching fee will be waived. Any expenses or third-party costs must be separately approved in writing in advance, with explicit treatment under the guarantee.
6. Review and disagreements
Both parties will review the same agreed evidence in good faith. If they disagree, they will first attempt to resolve the issue through a documented discussion within [number] business days. No fee becomes payable solely because one party declares success without the agreed supporting evidence.
7. Confidentiality and independence
Both parties will protect nonpublic business information shared during the engagement and will not disclose it without permission except as required by law. Consultant acts independently and does not claim affiliation with any former employer. Client will not provide confidential third-party information it is not authorized to share.
8. Final written agreement
The signed engagement agreement should address cancellation, rescheduling, liability limits, governing law, and any other necessary terms. This online sample is not the final agreement and is not binding until both parties sign a completed version.
Client: ____________________ Date: __________ Consultant: ____________________ Date: __________
Have a qualified North Carolina business attorney review your final agreement before using it with paying clients. A public summary cannot replace carefully drafted client-specific terms.